Clinical Innovation & Supply Chain Management 2020 Virtual Event 'How To' User Guide
Our Virtual Platform will be open from the week prior to the event. Use this 'How To' Virtual Event User Guide to make the most out of the event.
Virtual Event User Guide
Clinical Innovation & Supply Chain Management 2020
Logging In And Setting Up Your Profile
To help you navigate the virtual platform and get the most out or your time at Clinical Innovation & Supply Chain Management 2020, we've created a simple how-to guide. This guide will explain how to get started and set up your profile, all of the items on the navigational bar within the platform, and the most commonly asked 'how to' questions, so you can easily access all of the great features available to you.
How To Join The Event
Our virtual platform will be open one week prior to the event start date. You will receive your login credentials from the email address: firstname.lastname@example.org
We recommend you whitelist (or add to your 'safe senders' list) the following 4 email addresses for the duration of the event to ensure you receive all of your email communications from the virtual event, including login information, meeting requests and recommendations:
For information on how to add email addresses to your safe senders list in Microsoft Outlook, click here. For all other email platforms, search for your 'email provider name’ along with ‘safe sender list’ in your chosen search engine.
To login, please click the button below and enter your email address and password: Login Here. Use Google Chrome web browser for the best user experience when accessing the virtual event. Try clearing your cache or opening a new 'incognito' window if you experience any issues.
Please click here for a brief demo of the platform
When you first login, you will immediately be asked to select your preferences regarding your topic and product interests. This will help to customise your profile for the integrated AI matchmaking technology, enabling the platform to create a specialised 'recommended' list of attendees for you.
Once you have logged in, you will be taken to the event homepage and you can navigate your way around the event using the navigation bar on the left hand-side. Navigate to the 'Virtual Platform Explained' page in the 'Contents' menu in this how to guide to learn more about how to navigate the platform and get the most out of the virtual event.
Update Your Profile
To update your profile, click on the person icon labeled 'profile' at the top right hand side of the screen.
- Add a profile image
- Update your topic and product interests
- Update your job title or company name
- Add a headline or professional profile
- Set your availability for meetings
- Export your meetings in a CSV file
View Your Notifications
At the top right hand side of your screen you will also see a bell icon labeled 'Notifications'.
A coloured icon will appear on top of this when you have new notifications. This will keep you up to date with your connection recommendations, meeting requests and other event specific information.
Virtual Platform Explained
The Navigation Bar And Features: Get The Most Out Of Your Virtual Experience
Once logged in to the virtual event platform, you will see the navigation menu on the left hand side of the screen. This section explains the different tabs within the navigation bar from top to bottom.
If you are using a mobile device this navigation bar will be accessible from a drop down at the top left of your screen.
RECOMMENDED FOR YOU
Upon activating your account you will be prompted to answer a couple of questions to help us make relevant contact recommendations for you. The 'RECOMMENDED FOR YOU' tab is where you will find these recommended contacts.
Click 'show interest' on the attendee profiles of the people that you would like to connect with. This will send notifications to those people to make them aware of your interest to connect and will be added to your 'MY 'INTERESTED' LIST'. If the person you have shown interest in chooses to show interest in you too, you will form a connection, which will appear in your 'MY CONNECTIONS' tab. With mutual 'interest' established, you will be able to start chatting via an instant web messenger.
Click 'request a meeting' to schedule a meeting with your fellow attendees. For more information on how to schedule a meeting, click on the 'contents' menu in this guide and navigate to the 'Frequently Asked Questions Addressed' section.
INTERESTED IN YOU
This tab allows you to see all of the people who have indicated their interest in connecting (i.e. clicked 'show interest' on your profile).
You will be presented with three options for you to select on peoples' profiles. 'Show interest', 'Request a meeting' or 'Skip'. Click 'show interest' if you would like to form a connection as explained above, and you will be able to start instant messaging right away. This contact will then appear in your 'MY CONNECTIONS' tab. If you click 'skip' this information will be fed back to the virtual platform which will learn accordingly, helping it to make more informed decisions on the connections it recommends for you, creating a better matchmaking experience. And if you click 'Request a meeting' you will be able to go ahead and schedule a meeting with that person at a time that suits you both.
Please refer to the 'RECOMMENDED FOR YOU' and 'INTERESTED IN YOU' information above explaining how to establish connections.
The 'MY CONNECTIONS' list will include the attendees who you have established mutual 'interest' with through clicking 'show interest' on each others' profiles. These are all of the people you are able to chat with via the instant messenger function.
MY 'INTERESTED' LIST
Here you will find all of the people whose profile you have clicked 'show interest' on, but have not yet formed a connection with.
MY SKIP LIST
Your 'skip' list shows you all of the people you have indicated you are not interested in connecting with.
In order to attend any of the agenda sessions, it needs to be added to your schedule first - this is where you will navigate into and out of the live agenda sessions throughout the event. Add all of the sessions you're interested in adding to your schedule ahead of time, so that during the live event, you can easily jump straight out of one session and into the next session, without missing a thing. Your scheduled meetings will also appear here, so you have everything in one place. To add agenda sessions to your schedule, click on the 'EVENT AGENDA' tab and follow the instructions below.
Explore the full agenda, filter by conference track and/or date, and add the sessions of most interest to you to your personal schedule by clicking on the calendar icon on the right hand side of the agenda sessions. Please note, in order to attend any of the agenda sessions, you will need to add these to your schedule first.
Take part in live Q&As within the agenda sessions by clicking on Q&A on the right hand side, clicking the '+' icon at the bottom of that section, and entering your questions, followed by your name and company, into the Q&A box provided. And, upvote other attendee's questions by clicking on the thumbs-up icon to indicate your interest in this question being answered.
View all Clinical Innovation & Supply Chain Management speakers at the event. Browse the list to see who you'd like to connect with. Once connected, you will be able to chat and send 1:1 meeting requests.
View all Clinical Innovation & Supply Chain Management attendees at the event. Browse the list to see who you'd like to connect with. Once connected, you will be able to chat and send 1:1 meeting requests.
Visit the 'SPONSORS' virtual hub profiles to gather valuable information from leading product and service providers. 'Show interest' in these company profiles to let them know you would like to know more about their solutions, and browse their profiles for a summary of their main offerings.
View all of the sponsor representatives who are attending throughout the week and reach out for meetings to find out more about how they're products and services can support you and your team.
Information regarding the access to on-demand content will be found by clicking on the ONtabs. All content will be made available following the live event (after Thursday October 29th) for 30 days. *Excluding sessions limited to live viewings only. Subject to speaker permissions.
The FAQs tab will take you to our virtual event frequently asked questions page, as well as contact information for additional support - if you question isn't answered in our FAQ section.
Frequently Asked Questions Addressed
- How To Ask A Question
- How To Start Instant Chat
- How To Schedule Meetings
Frequently Asked Questions Addressed:
How To Watch The Next Agenda Session:
Important: All agenda sessions that you intend on attending must be added to 'MY SCHEDULE'. Without adding the event to your schedule, you will not be able to access the live session.
At the end of each session you will need to navigate back to 'MY SCHEDULE' and click on the next talk you wish to attend. The next session will not automatically play in the same room as the previous talk.
How To Ask Questions:
Within each session, you will see tabs on the right hand side including the 'Q&A' tab. This is where you can submit your questions. Click on the '+' icon to submit your question (see image on the right). Once they have been approved, they will appear in the Q&A stream. We encourage you to write your name and company at the end of each question you submit as there may be others participating who will be able to follow up with you after the session to provide additional insights. Additionally, if you are submitting a question during a panel discussion that you would like answered by a specific speaker, please write @SpeakersName at the beginning of your question.
How To Start Instant Web Chat
In order to start an instant web chat, you need to establish mutual 'interest' with another attendee. Click 'show interest' on the attendee profiles of the people that you would like to connect with. This will send a notification to those people to make them aware of your interest to connect, and will be added to your 'MY 'INTERESTED' LIST' tab. If the person you have shown interest in shows interest in you too, you will form a connection, which will show in your 'MY CONNECTIONS' tab. With mutual 'interest' established, you will be able to start chatting via an instant chat messenger.
How To Schedule Meetings: One-To-One Or Group
To set up a one-to-one meeting, identify the person you would like to connect with. Click on 'Request a meeting'.
Set the time and date for when you would like to meet (this will only show you times that both you and the meeting request recipient have available according to the availability you have set in your profile settings). Write a personal message to send along with your meeting request outlining why you would like meet, and click the send button.
To set up a group meeting, send your one-to-one meeting request as explained above. Once this has been sent, you can add people to the meeting by clicking 'Add Invitee'.
You can add a maximum of 10 other attendees at once by typing in their name, with a maximum invitee number of 50.
How Do I Access The On-Demand Content?
All content will be made available at the end of the event (29th October) and will be available for 30 days post-event. *Excluding sessions limited to live viewings only. Subject to speaker permissions.
When Can I Add Sessions To My Schedule?
As soon as you look in you will be able to view the full agenda and add sessions to your calendar.
Why do the timings on the Clinical Innovation & Supply Chain Management event guide differ to the timings I see on the agenda in the Virtual Event platform?
The event guide agenda is in EDT (Eastern Daylight Time Zone).
However, in order to make it easier for you to manage your time and schedule, the platform will present the agenda to you in the time zone in which you are currently based.
E.g. If you are based in the UK, you will see the agenda in BST time zone. If you are based in Europe, you will see the agenda in CEST time zone. Etc.