- How To Ask A Question - How To Start Instant Chat - How To Schedule Meetings And More...
Frequently Asked 'How To' Questions Addressed:
Important: All agenda sessions that you intend on attending must be added to 'MY SCHEDULE'. Without adding the event to your schedule, you will not be able to access the live session.
At the end of each session you will need to navigate back to 'MY SCHEDULE' and click on the next talk you wish to attend. The next session will not automatically play in the same room as the previous talk.
Within each session, you will see tabs on the right-hand side including the 'Q&A' tab. This is where you can submit your questions. Click on the '+' icon to submit your question (see image below). Once they have been approved, they will appear in the Q&A stream.
We encourage you to write your name and company at the end of each question you submit as there may be others participating who will be able to follow up with you after the session to provide additional insights. Additionally, if you are submitting a question during a panel discussion that you would like answered by a specific speaker, please write @SpeakersName at the beginning of your question.
You can update your own availability calendars by clicking on your profile and going to Manage My Availability tab. Here you can select times you are available for meetings at the event - there are automatically set in 20 minute time slots.
Directly below each day/ date you have the option to mark a whole day as 'busy' or 'available'. Selecting one of these options applies this to all the time slots in the day.
Please note, this will affect your availability in the matchmaking platform.
In order to start an instant web chat, you need to establish mutual 'interest' with another attendee. Click 'show interest' on the attendee profiles of the people that you would like to connect with. This will send a notification to those people to make them aware of your interest to connect, and will be added to your 'MY 'INTERESTED' LIST' tab. If the person you have shown interest in shows interest in you too, you will form a connection, which will show in your 'MY CONNECTIONS' tab. With mutual 'interest' established, you will be able to start chatting via an instant chat messenger.
To set up a one-to-one meeting, identify the person you would like to connect with. Click on 'Request a meeting'.
Set the time and date for when you would like to meet (this will only show you times that both you and the meeting request recipient have available according to the availability you have set in your profile settings). Write a personal message to send along with your meeting request outlining why you would like meet and click the send button.
To set up a group meeting, send your one-to-one meeting request as explained above. Once this has been sent, you can add people to the meeting by clicking 'Add Invitee'.
You can add a maximum of 10 other attendees at once by typing in their name, with a maximum total of 50 in total.
You will be able to login to the platform throughout the duration of the event and take part in virtual meetings at any time throughout the week (so please be sure to update your meeting availability in your profile). However, your agenda access will be restricted to the days you have registered to attend.
If you are not attending the current day's agenda you will not have access to the agenda sessions for that day.
All content will be made available following the live event (after Thursday, 10th December) for 30 days. Your on-demand content access will match* the content that took place on the days you have registered to attend. *Excluding sessions limited to live viewings only. Subject to speaker permissions.
Your on-demand content access information will be emailed to you after the conference agenda has come to an end. The actual presentation slides will be made available to download within the agenda sessions on the virtual platform for all speakers who have provided us with permission to make these available.
As access to the agenda changes on a daily basis depending on what days you have registered for, you will be able to add sessions to your personal schedule on the mornings of the day's for which you have registered to attend.
The event guide agenda is in CST time zone. However, within the virtual event platform, in order to make it easier for you to manage your time and schedule, the agenda will be presented to you in the time zone in which you are currently based.
E.g. If you are based in the UK, you will see the agenda in BST time zone. If you are based in Central Europe, you will see the agenda in CEST time zone. Etc.
We aim to make our events the best possible experiences, if you have something to say, we want to hear it!
If there is anything we have not addressed or if you would like to give us some feedback, please reach out to us at NORM@informa.com.
If you have something to say, we want to hear it!