Smile, you’re on camera
While some of this shift in capital flows is down to investors looking for familiarity in the face of uncertainty, the move to video calls in the place of face-to-interactions has especially hampered newer emerging markets funds. Even those investors – principally the development finance institutions (DFIs) – with a mandate to support new managers have had to tread carefully.
“We have continued to look at fund managers through the crisis,” says Anne Fossemalle, Director, Private Equity Funds, European Bank for Reconstruction and Development. “And we have committed to two funds using online due diligence only, including a first-time fund. But on both occasions, we had met the GPs before. We haven’t yet committed to fund managers we haven’t met.”
And, in contrast to the situation with more established funds in developed markets that have often been able to accelerate the fundraising process using video calls, remote due diligence for many emerging markets funds has taken longer than before.
“We thought initially that not meeting people would be an advantage because we could wrap up due diligence faster,” adds Fossemalle. “But we have found it actually takes longer. You can’t spend a whole day with a manager because of Zoom fatigue and you don’t get the informal discussions over coffee breaks where you can really see the team dynamics in play. It takes much longer to get to the bottom of things.”