Demographics and Methodology

Who did we survey and why?

The Future of Healthcare Post COVID-19

Key Insights

84% of respondents feel that the crisis has impacted the need for digital transformation in business.
36% developed a new product, service or business initiative in response to the crisis; 38% introduced initiatives to better connect with customers; 22% accelerated development of an already planned product.
53% of respondents put in place a dedicated crisis response team to respond to COVID-19.
88% believe their organizations can cope with at least some of their staff continuing to work from home. 44% believe their companies can cope with large numbers of staff doing so.

Increasingly people from different disciplines across an organization or being gathered together to solve problems, rather than represent a singular division of the business.

Shawn Dickerson, SVP Marketing, KeyedIn Five Ways the Future of Work is Changing Due to Coronavirus

Our 2020 Informa Connect survey “The Future of Healthcare Post COVID-19” comprises the responses and insights of 356 participants. The survey consisted of 16 questions designed to discover how COVID-19 has affected the workplace, from human resources to innovation and product development. The conclusions drawn in this report are based on the collected answers and insights of our respondents.

In this section we look at the demographics of the respondents. Use the Contents menu in the top left to jump to another section or download this report as a PDF.

One quarter of our respondents identified as "senior organisational leadership" (e.g. CEO, General Manager, Country Manager).